Return Policy Page

We allow our customers to exchange or return a product abiding by conditions set for the purpose. You may apply for an Exchange or Return for a product or service within 7 days after you’ve received it.

Conditions for Exchange & Return:

The product must be unused, unworn, unwashed, unaltered, and without any flaws. Products can be tried on to see if they fit and will still be considered unworn.

The product must be intact with tags.

An exchange or return request must be done within 7 days of the purchase.

All items must be returned in original condition (including all receipt/invoice and packaging) with barcode tags attached.

What if I lose the money receipt/tags/barcode?

We will consider it if you lose the money receipt or invoice for exchanges. In that case, you will need to provide the purchase contact number so we can check your purchase history. 

The exchange offer will no longer be valid anymore for any irreparable damage or bending of the tags or barcode.

From where can I exchange the product?

For Online Purchase

After purchasing any product(s) you can exchange it/them at any of our Display Centers within 7 days of the receiving date. 

Please note, if there is any problem from our side, we will offer free returns, exchanges, or refunds otherwise, the customer will have to bear the expenses of the return shipping.

Contact number : 01782-705881

Refund Policy

If you are not satisfied with your purchase, you can return the product and get a full refund.

For Online purchase: Please return the product to us after consulting with the Service Center and we will arrange a full refund within 72 hours after receiving the returned product(s) upon the fulfillment of our Exchange and Refund Conditions. If there is any problem from our side we will offer free returns, exchanges, or refunds otherwise, the customer has to bear the expense for the return shipping.

* Depending on the shipping method and carrier selection, your return package may take several days to reach us. Keep your proof of postage and ship your return along with the reference number as we are not liable for return packages that are lost or stolen in transit. Without proof of receipt and delivery, we will not issue store credit for your returns.